Horrible service. No credits offered. Hello Metro, how I have missed you

Highlighted
Groupie

Horrible service. No credits offered. Hello Metro, how I have missed you

Lost calls, text, emails. Extra slow loading. The chat agent had me dial ##72786# to reset my network just for it to move slower.

Does boost give away phones because the service is so terrible. I left Metro PCS and I wish I never had.

3 REPLIES 3
Highlighted
Accomplice

Same issue after 2 mos I've called ##72786# a million times new sim card no signal bars lucky to get 1 or 2 bars most times none. Not getting my text and vm for days then they come days later takes 4 or 5 tries to make a call. Told it is my j7 refine but it's not. Others are having problems in this area on boost and sprint too
Highlighted
Agent

Hello, @Vinceismyboy. Thank you for stopping by. We're truly sorry to know you're having issues with the service. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

Highlighted
Groupie

Kira how tf you respond on my post for someone else but don't respond to me? Boost is a terrible company.