Hi there, luisG. Thanks for contacting us. We're sorry for the inconvenience with the service.
Please, send us a private message with your address to check the coverage.
This keeps happening to me too for 2 months. I have an on-going thread and still haven't been able to find a solution.
I keep getting told to do the same stuff and reach a dead-end where I am told to completely factory reset my device. The fact is this issue is not with my device because my entire household that uses Boost Mobile has this issue nearly every night including people here on the forum.
They refuse to give me compensation because they cannot see an outage on their end.
Hello, luisG! I'm sorry for this hassle. I will be happy to assist you. Send me a private message with your phone number, pin code and address to review this.
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.