Horrible Data super slow

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Groupie

Re: Horrible Data super slow

Having the same thing super slow data speed
Groupie

Re: Horrible Data super slow

Same with Parkersburg wv 26101 .4 lines of unlimited and they are super slow from day one ready to go back to cricket
Agent

Re: Horrible Data super slow

Hey there, @Shawn45714! Sorry to hear about that. That doesn't sound OK. Would you mind sending us your address through a private message so we can look into that? Thank you.

Groupie

Re: Horrible Data super slow

Parkersburg wv 26101

Re: Horrible Data super slow

Hey there, Shawn45714! Can you please send me a private message with your complete address? 

 

To send me a private message, please click on my username and select to send private message.

Groupie

Re: Horrible Data super slow

Hamilton st Parkersburg wv 26101

Re: Horrible Data super slow

Thanks, Shawn45714! What is the make and model of your device? 

Groupie

Re: Horrible Data super slow

Stylo 3

Re: Horrible Data super slow

Thanks, Shawn45714! Please perform these basic troubleshooting steps:
1. Enter ##72786#. on keypad then press OK.
2. When SCRTN is change to factory default value for DSA message appears, select Yes.
3. The device power cycles.
4. Allow the hands free activation to begin automatically.
◦Note: If you accidentally hit Cancel, or Hands Free Activation does not automatically start, please power cycle the device.
5. After PRL is updated, select OK.
6. Select OK if there is a profile or firmware update.
7. The device will power cycle again.
8. When it powers on, the data services would have been reset.

Accomplice

Re: Horrible Data super slow

I just switched to boost mobile and a day ago and and I am going to go back to the cricket. I never had one issue in 3 years and always had internet connection. I I am so sorry I left cricket