That’s not what we like to hear. We truly apologize for the inconvenience, @Kiki0110! We definitely want to look into this for you. To research further, can you send us the cross streets and ZIP codes where this occurs? Can you please let us know the make and model of your phone? Are you getting any error message when trying to use the service?
Hi there Est3ban. So sorry for all the inconveniences. But we are experiencing an outage in the area at the moment. Victor21