Home location

Accomplice

Home location

I recently moved and now im roaming all the time. Can i change my home location and atill keep my phone number.
5 REPLIES 5
Agent

Re: Home location

Hi, Mfields0038. Do you mean to update your address on your account? 

Accomplice

Re: Home location

I dont know what i need to do. My phone is always roaming and even though i just paid my plan i cant call any where or use my data. Do i just update my address or do i need to change my home store location.
Agent

Re: Home location

Can you please provide us with the closest cross streets and zip code to your current location? 

Accomplice

Re: Home location

Bluffcity and Robinson 35670
Agent

Re: Home location

Thanks. Unfortunately, even if you update your address on your account, you'll be experiencing issues at this location. We did check the network in this area and no towers were found in a 5 mile radius, and you may experience issues at that location. We apologize.