It's very frustrating not being able to use a service you pay for. $60 a month so I can use my service 70% of the time is beyond a scam.
I have high ping/latency when trying to play my Playstation 4 using my hotspot connection. Sometimes the connection drops so I can't use my hotspot at all. My service seems to be gone but it says I have full LTE. Someone please get in contact with me so I can figure this out and get compensated.
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This is beginning to really frustrate me. I get a reply once a day and once that solution doesn't work I don't get any replies back. Ignoring me is not solving my problem.
I am going to cancel my service if my bill is not waived this month or my service is not fixed by tomorrow.
I have nearly full LTE. No specific error messages. None of my apps will load, the device connected to my hotspot has the same issue. It acts like my speeds have been slowed down.
I just got off the phone with Boost Customer Service which after resetting my services and restarting my phone not resolving the issue referred me to a device specialist who could not help me either. The device specialist suggest I call back Boost Mobile or go to a Boost Mobile store.
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