Hardly any internet service

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Groupie

Hardly any internet service

Hello. I purchased the $50 unlimited plan on January 15. My cycle began on the 16. By Friday afternoon, my internet service has been incredibly spotty. Sometimes I have no service, other times I have service but it's very slow. I have tried everything with my phone: updated PRL and profiles from the phone and by dialing, took out the SIM card and battery and put it back, restarted phone multiple times and nothing works. I'm very frustrated because I haven't been able to enjoy the service I just paid for.

 

Any help is appreciated.

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Agent

Re: Hardly any internet service

Understood. Please send us a private message with your phone number, pin code, and full address. Victor21

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3 REPLIES 3
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Agent

Re: Hardly any internet service

Hi there KitKat88. Thank you for contacting us. Have you received any data notifications? 

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Groupie

Re: Hardly any internet service

What do you mean? The notifications that I've used certain amount of data? I haven't gotten those since the cycle began.
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Agent

Re: Hardly any internet service

Understood. Please send us a private message with your phone number, pin code, and full address. Victor21

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