Data working but no text or voice, Atlanta metro area

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Data working but no text or voice, Atlanta metro area

Samsung A20. Can't send texts or make calls. Some of the "is it down" type sites saying everything OK, some are saying network down. Is it me or is it down?
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Re: Data working but no text or voice, Atlanta metro area

Hello, @Mourningair777. Thanks for reaching out. We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address so we can further assist you. You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Agent

Re: Data working but no text or voice, Atlanta metro area

Hello, @Mourningair777. Thanks for reaching out. We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address so we can further assist you. You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Re: Data working but no text or voice, Atlanta metro area

Thanks to agent Fonsy for the great service and assistance! Problem solved!