Connection Issues LG Stylo

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Connection Issues LG Stylo

Problem started sometime after 5:39pm yesterday, as that was the last text message I received, but I am currently experiencing an issue with connectivity. I have all data services (as indicated by the fact I'm putting in this ticket on my phone) but I can't call anyone or receive phone calls, nor can I send or receive text messages. I've tried restarting the phone several times now to no avail, and my payments are current. Any help would be tremendously appreciated!
3 REPLIES 3
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Agent

Re: Connection Issues LG Stylo

Hey there, @blackcoffee13! We're sorry to hear about this situation. Please provide us with your nearest cross street address and zip code where this occurs, that way we can take a closer look at this matter. 

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Re: Connection Issues LG Stylo

It's happening everywhere, but I first noticed the problem at  Belk Dr. at zip 29464 (where I work) though it's still happening at my home address at  Meddon Ct 29445. I also can't call while I'm commuting between the two, though I can still access maps and music with Android Auto.
Thanks for looking into this!

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Agent

Re: Connection Issues LG Stylo

We could not find any known issue in the areas. Can you please send us a private message with your number and PIN so we can look further into it?