Connected, yet unable to access data

Highlighted
Groupie

Connected, yet unable to access data

This type of issue is happening to me, everywhere I go it says mobile data connection error and I uses the code ##72786# but I doesn't work i have a Samsung j3 emerge and my signal is always roaming, I can't turn data roaming on because it says I left my home network with data roaming turned off and I am unable to turn it on
1 REPLY 1
Agent

Re: Connected, yet unable to access data

Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us the nearest street and zip code where this occurs so we can investigate.