Hi nukemm8! If your iPhone is asking for a system update to let you continue using the service, we recommend to connect the phone to a computer with the Apple iTunes software installed so it can finish the update.
You may also update your phone connecting it to a WiFi. Just Go to Settings > General > Software Update. Let us know if you need additional assistance.
Hi there sethdemery. Thanks for contacting us. We'll be happy to help. We're sorry for the inconvenience with the service. Please, send us a private message with the zip code and nearest street to check the coverage.