Since yesterday 8/11 I am unable to make calls from my phone. I can receive calls and messages. The data connection is often down. I live in the Mt. Pocono PA area.
I tried to contact the support chat regarding this issue to no avail.
So sorry to hear about this experience, @nsandru. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.