Can't make phone calls

Newbie

Can't make phone calls

I paid my monthly service but I can't make any calls. Keeps on saying that i need to buy a Pre-PAY PIN, even if I call reboost or any call i make doent go thru. Im really frustrated with this because my phone is my work equipment.
1 REPLY 1
Agent

Re: Can't make phone calls

Oh no! Sorry to hear that, rubioara86. Definitely wanna look into that for you. Please try updating your profile by going to Settings > System Updates > Update profile. If you have an iPhone, please try restarting the device. Let us know if the issue persists after that.