Can’t call or text or anything

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Can’t call or text or anything

My phone keeps going in between ‘No Service’ and only one bar. The issue is I cannot call, or text or anything. I tried the resetting the carrier thing (##273283#) and that didn’t work. And Virgin Mobile keeps saying they don’t have outages when Sprint is mentioning outages in the same areas, and Sprint OWNS Virgin Mobile. I’m at wits end because now essentially I’m giving Virgin Mobile free money and they are not providing me with anything.
1 REPLY 1
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Agent

Re: Can’t call or text or anything

Hey there, @dfiregirl4! So sorry to hear about this experience. We will definitely look into this for you. Please send us a private message with your number and PIN as soon as possible. Thanks.