Brand New Phone but is "Roaming" and can't make calls. HELP!
So about 2 days ago I walked into a Boost Mobile store and bought myself a brand new phone.
The phone is a Samsung Galaxy J7 Refine and I got it on a special promotion.
Last night however all of a sudden it stopped being able to make calls or receive calls.
When I went to the Boost mobile store to have this matter resolved they pretty much told me they couldn't fix it and to just try calling Samsung to get a new phone through it's warranty, but I'm pretty sure this is a SERVICE issue, not the phone itself.
SO, I'm at a complete loss here. I spent $75.00 and have a phone that doesn't work and can't get a refund. I ALSO can't even call 611 to customer care as the phone does NOT work.
I would REALLY appreciate it if this could be fixed immediately.