Hi there, @Morris2011! We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Uh oh! That’s not what we like to hear. We’re on it, Dwilliams68! Please send me a private message with your current address location.
To send me a private message, please click on my username and select to send a private message.
Our network team has not yet notified us of any network issues in your area. Are you getting any specific error message? Please, follow the next steps:
1. Tap Phone icon.
2. Tap Key Pad if necessary.
3. Enter ##873283# then tap Call icon.
4. Tap OK when prompted.