Bad Internet!

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Newbie

Bad Internet!

I recently bought an IPhone 7+ and got the $50 plan for Unlimited data but my internet is going really slow. The most I can get out of my service is 2/4 bars! I’ve waited all day to see if it would get better but it didn’t. I am very unhappy with this.
1 REPLY 1
Agent

Re: Bad Internet!

Hi Choclayana. Thanks for bringing this to our attention. We're sorry to know you're experiencing this situation. The reception the phone picks up from the network coverage in your area will determine how many bars your phone will get, and therefore, how the service will perform. Does it say 3G or 4G/LTE? Does that usually happen at a specific location? Please send us your address in a private message, so we can verify the area. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

~AmyM25