8 Days with No to little service - still not fixed!!!

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Groupie

8 Days with No to little service - still not fixed!!!

It has been 8 days since I have had service at my home.  I have chatted, called and even messaged through here and keep getting told that they are aware of the problem and are working on it.  I was given reference # I1442917646.  Why isn't it fixed yet?  At home, zip code 49442, I can't call out, if a call gets through you get disconnected and texts sometimes will go out but not very often.  My new month is supposed to start on Saturday and I am ready to go find another company and I have been with Boost for 8+ years.  I have lived in this house for 3 years and never had an issue until last week Wednesday.  I want to know when it is going to be fixed as this is getting ridiculous.  I feel like you say you are working on it just so you can keep getting my money.  I need answers TODAY!!!

1 REPLY 1
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Agent

Hey there, @bbseitz we're deeply sorry about this situation. Please send us a private message and we'll do our very best to help.