$50 Unlimited plan, yet extremely slow data speeds

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$50 Unlimited plan, yet extremely slow data speeds

I am on the $50 unlimited data plan, and was told that my data speed would never be throttled. I am now being sent text messages stating that if I reach 23 gigs, that I could experience slowed data speed. The network is slow enough without slowing my speeds. If this happens, then you flat out lied. It shows LTE on my phone, but it's very slow to be LTE. President Trump gave you corporations big breaks on regulations and taxes. Boost needs to stop playing games and start giving your loyal customers a break.
62 REPLIES 62
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Accomplice

I’ve done this multiple times nothing happens
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Hey there, Kingstonboi! Hearing this come from you is breaking our heart. What’s going on? Are you receiving any error messages? What is the make and model of your device? Can you please as well send us the cross streets and ZIP code where this occurs?

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Accomplice

Ok so obviously nobody reads. The same info your asking for the other guy above you already asked for it ain’t **bleep** wrong with my phone or the cross streets. It’s your service. You boost not anyone else. You are the problem. Today will be my last day with your service.
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We understand your concern, Kingstonboi, and we apologize. You probably do not live or work near the other customer who showed the same concern before. We need to verify all possible causes for this to happen before we can determine what is the actual issue.

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Accomplice

The guy determined last night it’s a problem with your service. Read the above replies. It’s not hard
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That’s interesting. How about we take a closer look?

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Accomplice

How do we do that?
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Oh I see! Can you please send me a private message?

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Accomplice

How do I send a private message?
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Oh I see! Please click on my name and there should be an option to either send me a direct or private message.