Hi there, Upsetwithboost. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.
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Recently I've gotten a couple notices that things would change with the plan I've got. Yet, it hasn't changed. Until today. I've been a customer for a good few years now and NEVER had a problem with my speeds until today. I understand the need for prioritizing connections. However, before today, even having used my "allotted data" of 35GB, I was rarely throttled. Today, though, it said I had used my "allotted data" of 35GB and that I would be limited and now I'm getting WAY LESS than I ever had before. I'm being limited to 20KB/s (that's 0.16 Mbps) . . . ONLY 20KB/s (0.16 Mbps)??? That's not even close to 3G speed!!! Come on!! Since the Sprint merger with T-Mobile, the service has gotten worse it seems. I can understand like a few hundred KB/s, which allows for at least somewhat of a decent connection, but ONLY 20KB/s (0.16 Mbps)??? May as well say it's a limited data plan that you get cut off completely like in the old days, because with 20KB/s it's basically not even worth it. I could barely get this posted with being throttled to NOTHING!!
Yes please sue them. this is the whole reason i made an account here. I purchased their unlimited plan, its been like a week and a half and i get the message saying speeds will be slowed. My data speeds arent just slowed my phone is completely useless right now even when i am connected to wifi?????? Boost wants to screw us over so hard that even when your connected to wifi they will slow your crap down thinking that your going to spend more money on them. No, ill just go back to Verizon you idiots. Im so mad its a sunday and everything is closed right now, literally cant use my phone what so ever. NEVER had this problem with Verizon. No wonder they are better, also they are worth the money because i want boost to watch money go everywhere else besides them.