@knightrider2424 We're sorry to hear that you feel this way. Please check the following regarding our network terms and conditions:
Quality of Service Practices (QoS): To help protect against certain customers occupying an unfair share of network resources, unlimited data plan customers who use more than 23GB of data during a billing cycle will be prioritized below other customers for the remainder of their billing cycle, in times and locations where the availability of network resources is constrained. See
boost mobile.com/networkmanagement for more details.
Hey there, @Rachel_sluv! Boost Mobile does not offer Unlimited Hotspot Services. The $50 Unlimited plan, only includes 8GBS, and it is stated in the plan details online. When it comes to Data, be aware, that the $50 unlimited plan is really unlimited, nevertheless, customers who use more than 23GB of data during a billing cycle will be de-prioritized during times and places where the Sprint network is constrained.
Boost is not throttling data usage. Heavy users may experience some periodic slowed data speeds while in an area with a high volume of data traffic. Once the network resources are no longer constrained or you move to a non-constrained area, data speed will return to normal.
Hello, @Fard0527. Thank you for stopping by. Are you having issues with the service. Please send us a private message to better assist you. -Kira_M.