3G/No Service

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Accomplice

3G/No Service

Currently my phone is hopping between 3G and "Searching for Service".

 

I tried dialing ##72786# and now it is stuck on "Step 2: Updating roaming settings". I had to turn on my Wifi to get it to finish the steps.

 

 

3 REPLIES 3
Agent

Re: 3G/No Service

Let's do some investigating, Mikee. Please send us a private message with the address where you are experiencing this issue.

Groupie

Re: 3G/No Service

Im Having a similar problem with a Samsung J7 refine, texts messages and phone calls are not going through and and i have to restart phone every single time i make a text message for it to send all messages fail to send the first attempt, im trying to contact someone who can p-lease give me an answer as im missing many important calls PLEASE HELP !!!!!!!

Agent

Re: 3G/No Service

Sorry to hear that, @Leog45. We definitely want to take a closer look at this. Please, send us a private message with your phone number, PIN, and address to check the network performance.

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".