Sorry to hear that, Anj. Boost Mobile will assist with unlocking a device under the following circumstances:
The device is SIM unlock capable
The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked
The device has been active on the associated account for at least 12 months
The associated account is active and in good standing
We don't have a corporate number. You can contact customer service at 1-866-402-7366. Here https://www.boostmobile.com/about/legal/ctia-regulatory.html?INTNAV=BotNav:Legal:CTIARegulatory you can find our unlocking policy. If there's anything that we can do to help you with the service, please send us a private message.