I just received my new g7 play which is replacing my old j7 perx. I went online and transferred my device on the website, put my old sim card from my j7 perx into my new g7 play and i dont have service. please help
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Hi there Marks1. You need to use the new sim card that came with the new phone. Change the sim cards, turn the phone off and back on, then test it. Let us know the results. Victor21
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Do i need to use the sim card that came with the phone?
Good to go! thank you!
You're welcome. We remain at your service.