Hi! Thanks for bringing this to our attention. We want to do our best to help. Did you also try turn off the router for 10 seconds, and turning it on again? Sometimes, that does the trick. Which Moto E model do you have? ~AmyM25
Please contact your WiFi provider for assistance with your WiFi connection. If they determine that there are no issues with the WiFi and settings, you can contact Motorola for assistance with the device issue.