I have done a network reset with ##72786#, still cannot download pictures sent to me via MMS.
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Hi, rgallini. Let's do some investigating. For how long have you experienced this issue?
Are you getting an error message? How many signal bars does the phone have? Does it show 3G, 4G or LTE?
4 bars, LTE
Are you getting an error message?
Please send us a private message with the address where you are experiencing this issue.