Replacement Phone

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Accomplice

Replacement Phone

After having the worst customer experience of my life with boost/motorola I am finally getting a replacement phone sent to me from Motorola after my G6 Play wasnt working right.  After I recieve my replacement from motorola how do I go about setting that up on my account?  Do I keep my boost sim card from my broken phone and use that one for the new one or what?

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Agent

Re: Replacement Phone

Hi, Skiplarabel! Once you receive the replacement, please contact us so we can help you swap the device. You'll use the same SIM card. 

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Agent

Re: Replacement Phone

Hi, Skiplarabel! Once you receive the replacement, please contact us so we can help you swap the device. You'll use the same SIM card. 

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Enthusiast

Re: Replacement Phone

how did you get them to send you a replacement phone? they wont even offer me one because my imei isnt in their system?