Moto g6 can't connect to wifi

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Newbie

Moto g6 can't connect to wifi

I can't connect my Motorola g6 play to WiFi it disconnects and reconnects on it's on already reseted network settings and factory reset my phone and still does the same
4 REPLIES 4
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Newbie

I think the wifi side of it is your problem.reset router.plus on your phone forget the network then reenter password
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Agent

Hi, Ed_deleon. Thank you for bringing this to our attention. We're here to help! Does the issue happen everywhere or in specific locations only? ​​​​​​​Does the issue occur with all Wi-Fi networks that you try to connect to?

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Newbie

I tried connecting with the wifi from the carrier I got the phone from and it does the same
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Agent

Thanks. In order to better assist you, please send me a private message with your phone number, pin code, and address.