I recently purchased a moto one action phone and I'm able to enter the IMEI and it says it's eligible, but I don't know which SIM card I need for it. I have SIMOLW416Q, SIMOLW506TQ, & SIMOLW506C, anytime I enter the iccid numbers it says there is an error. Do I have the wrong SIM or is there some kind of error from Boost in trying to activate the phone?
We understand your frustration, @HipHipJorge7, & we apologize for the inconvenience! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.