Moto G6 Play data connection

Accomplice

Moto G6 Play data connection

Even with 3 to 4 bars of signal the data connection is extremely slow and stops working pretty often. It's basically unusable. Is this fixable or is my device defective?
32 REPLIES 32
Agent

Unfortunately, we do not manage warranty details. You need to contact them, since you're the owner of the device. At the moment, we do not have this information.

 

~JoyP.

 

 

~ Joy P.
Accomplice

Ok. After I get proof of an expired warranty for the devices when bought it less than 12 months ago with the receipt and both original boxes what steps do we take? And how to send screenshots of the proof?
Agent

We'll need to escalate it, to see what we can do. The proof should be sent through this channel on private message.

 

~JoyP.

 

 

~ Joy P.