Moto G6 Play Pie Update.

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Enthusiast

Moto G6 Play Pie Update.

Good evening, I would like to know for when the Pie update for the G6 play will arrive, since since mid-April Motorola published the release notes and to date it has not arrived! The last update that came to me was the security patch for February last month. Awaiting your comments.
27 REPLIES 27
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Accomplice

I received it, then it said I didn't have enough space, I cleared space, then maybe I did something wrong? Didn't have the option to install it again.
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Agent

That sounds odd! in this case, please try check available updates following these steps:

  • Touch Settings
  • Touch System
  • Touch Advanced
  • Touch System Updates
     
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Accomplice

I don't see an "Advanced" option in that menu
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Agent

Follow these steps: 

  • Scroll to and tap System.
  • Tap System Update.
  • Tap on Update Motorola software.
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Accomplice

Yes, done that several times, doesn't work
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Groupie

I'm in the same boat get it fixed yet??
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Accomplice

I'm guessing it's a bug... Needs to be reported
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Agent

Understood. In this case, we will recommend you to wait when the system sends the update automatically. We're sorry for the inconvenience this may cause you.

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Enthusiast

Hello, I am reading in some user comments that the update of Pie is already arriving, in what time should I receive it?

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Agent

Hello, Jonas_. unfortunately, we don't have that information available at this time. If you have not received a notification message for this update, follow the steps below to manually update your phone:

  1. Select the Settings icon in the apps menu.
  2. Select "System".
  3. Select "System updates".
  4. Select "Download and install".
  5. After the software has been installed, "Restart now"
  6. Your phone has been updated.