Moto G5 Plus Activation

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Accomplice
Accomplice

Moto G5 Plus Activation

boost system will not take either ID numbers - just resets back to 'put your info in'

do I register SIM card first and put in new phone?

 

Help, please

11 REPLIES 11
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Accomplice
Accomplice

PS: long time, active boost customer - not new; not deactivated

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Agent

Hello ccc,  can you tell us what exactly are you try do?

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Accomplice
Accomplice

have an LG stylo 3 on Boost; upgrading to moto G5+
don't seem to be able to do activation on boost website
it asks for ime; I input - kicks back to same page
tried using  meid, same thing happens

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Agent

@ccc, Once you enter your phone number and pin then you choose swap device.

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Accomplice
Accomplice

yes, did all that

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Agent

@ccc, please send us a Private Message with your phone number pin and the DEC/MEID of the Moto G5.

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Accomplice
Accomplice

last heard from you half hour ago
everything ok?

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Enthusiast

I can't get my Moto g5 plus activated. I went to the store and they said it can't be done, but on your website it says it is supported. What do I need to do to make it work? Thanks!
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Agent

Hey @Ssaldan. It's the device coming from a specific company or unlocked from the manufacturer? 

 

~JoyP.

~ Joy P.