I have the Motorola Moto E5 Plus that I purchased brand new directly from the Boost Mobile website. I have been a continued customer for almost two years and I would like to unlock my phone. Is this possible? Thank you.
Hi there! We’d be happy to help. If you want to use one of our phones with a different service, it needs to meet some requirements to be unlocked. The phone must be active for at least 12 months on the account, not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked. If you meet the requirements, please send us a PM with your phone number.