My two sons have a moto e4 and a moto e4plus. For some reason their mobile data no longer works. Nothing was changed as far as the phones are concerned; just won't connect to the mobile data. We've gone through the troubleshooting on this site, but it doesn't resolve the issue. Help!!!
Hey there, @John123! Thanks for contacting us. Could you please provide us with their nearest cross street address and zip code? We'd like to check if there are any outages in your area.
Thanks, @John123! According to our system, there are no outages and you have a great coverage. Please send us a private message by clicking on my name, then select the option that says "Send this user a private message". Please include their phone numbers and PIN on that private message. We're going to be waiting for you!