Invalid sim

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Groupie

Invalid sim

Hi, I am getting an Invalid sim with my phone. I have had it for a while and every few months I get a "Invalid Sim" message. I normally turn off the phone, pull out the sim, set it back, and turn in on which historically fixed the issue, but this time I cant seem to get rid of the message.

 

I have an unlocked Moto Z2 Play with a boost  mobile sim. The sim was purchased new from the boostmobile website when I got the phone. I have seen other's having this issue but I cant find a way to get is permanently fix. Can anyone help?

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Agent

Re: Invalid sim

Hi there! Has your device sustained any physical damage (wet, dropped, broken,etc..)?