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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Internet access

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Accomplice

Internet access

I accidently hit my reset default settings on my Moto e4 plus and lost my internet access how can I correct this?
6 REPLIES 6
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Agent

Re: Internet access

Hi there! Please try updating your profile by going to Settings > System Updates. Make sure that WIFI is off and Mobile data is On before doing the update.

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Accomplice

Re: Internet access

Additionally, you may have reset your wifi, if that is the case go to settings-wifi, and choose your home network then type in your password.
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Accomplice

Re: Internet access

With my wifi off, will system still update with no internet access.
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Agent

Re: Internet access

Sorry to hear that, travri34! We want to take a closer look at this. Can you please send us a private message along with your phone number and PIN?

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Accomplice

Re: Internet access

How do I send a private message who do I send it to?
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Agent

Re: Internet access

Please click on my user name and select the option "Send this user a private message" to send the private message.