I activated a Moto Z2 play

I activated a Moto Z2 play

I now want to swap it to another account I own with Boost. States device is not eligible to swap. I want to know why? Especially since it's already active on boost.
1 REPLY 1
Agent

Re: I activated a Moto Z2 play

Hey there, @poppalada1976! Thanks for contacting us. Just to confirm, are you trying to swap phones between to active accounts? If yes, that procedure can't be done online. Please send us a private message by clicking on my name, then selecting the option that says "Send this user a private message". We'll be waiting for you!