Hi there! Definitely wanna look into that for you. Please send us a private message so we may review your account.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
well got the next sim card in line and talked to chat for a bit. took me some time to get the pin for the main account and i guess something happened on boosts end. they told me to sign in again even though i was already signed in. so i signed out and now im locked out of my account and my pin doesnt work. my phone still has no service and now i guess i have to call them and i can barely understand what theyre saying. so my questions are: how hard is it to activate a phone on the cdma network when you have all the notes and i give you the synopsis? is it hard to royally screw up my account to the point now im locked out and i have no service to my phone to reset my pin? does boost customer service have to try at this stuff? i am so sick and tired of trying to explain what i need im about to take my money and spend the extra $80 a month to get on verizon. hopefully their customer service can understand what im trying to accomplish here. thanks for locking me out of my account. thanks for not having an email to contact boost at. and thanks for nothing. been a customer for what 5 years now.
the only information i have is the coverage map that was available at the time that explained i have good to fair service. If i cant get my money back for this garbage phone and this garbage service then ill sure as hell be the reason nobody else has to deal with it!