no receipt or order number

Groupie

no receipt or order number

I ordered a new galaxy s9 through the boost up program last week and it shows on my boost mobile account but i never received a receipt for the down payment that i made or an order number to check the status of the order. How do i get this information?  

4 REPLIES 4
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Re: no receipt or order number

Good morning, dk96123! Sorry for the late reply! Did you make the buyout at a Boost Mobile store or through our online self-service channel?

 

We'd love to help you!

 

Hozuki_Robert

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Groupie

Re: no receipt or order number

The purchase was made through the website 

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Re: no receipt or order number

Please provide me your phone number and PIN number. 

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Re: no receipt or order number

Please send me a private message with your phone number and PIN number. 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".