Status of Phone Return

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Enthusiast

Status of Phone Return

I ordered a iPhone XR, didn’t like the width of the phone, reached out to return it, it was definitely with in the 7 day refund period. I live in Indianapolis Indiana, the return center was in Plainfield Indiana . So it got there really quickly, it said it was delivered... but I haven’t gotten a email or anything stating that it was received. I have a RMA number and according to who I spoke to they couldn’t find any information. That’s alot of money spent and for them to put me on hold them disconnected the call made me more frustrated. So who can I speak regarding this order? Someone please help?
1 REPLY 1
Agent

Re: Status of Phone Return

Hi, Bnb708. We apologize for any inconvenience. We'd like to look into this for you. Can you send us a private message with your order key number?