I am going abroad for 5 months and my phone will not work in the area I will be in so I would like to suspend and keep the same number if possible. If I can't suspend it for that long, will i still be able to keep my number?
Hi there! Thank you for contacting us. You cannot last 120 days (counting from last payment date) without making a payment. As you are going to be outside the country for a long time, you must make at least 1 payment every 90 days to avoid the cancellation of your account/number.
It usually takes at least 30 days before a number canceled is released for a new customer. However, once a number is canceled, it can't be recovered nor transferred to another carrier.