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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

I forgot my PIN , and i need my PIN to activate my new phone

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Groupie

I forgot my PIN , and i need my PIN to activate my new phone

i bought a Moto G6 play on boost mobile website and when it arrived i wanted to switch the account from my iphone to my moto g6 play , but there's a problem , i need my PIN and i forgot my pin but i cant recieve my pin because my iphone is broken , and my iphone is linked to my boost mobile account , is there anyway i can get my pin to activate my new phone , i need help. 

2 REPLIES 2
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Agent

Re: I forgot my PIN , and i need my PIN to activate my new phone

Hey there, @Ryzenraptor! We're deeply sorry to hear that. Please send us a private message with your phone number and some 4-digit pin you may have used. In order to send a private message, you just need to click on my name, then select the option that says "Send this user a private message". 

Groupie

Re: I forgot my PIN , and i need my PIN to activate my new phone

Okay i sended the phone number and pin i may had used , what do i do next?