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Boost has had my retuned phone since 12-18-2018 and I still haven't gotten a refund. They told me it takes 10 business days.
To send a private message, go to one of our agents profile and hit the "send this user a private message" button. It's under the contact section on the right side of the profile, right next to their badges.
Hi there, @MICKEMOUSE. Please send us a private message with the return tracking number. We'd love to help.