I am the primary on my family account. I purchased a new phone and was able to swap them without issue. Now I am trying to swap my old phone to another number on my account but cannot figure out how. Can anyone help me?
Hi, kbatts. Please access the secondary line https://myaccount.boostmobile.com/sign-in.html?INTNAV=UtilNavignIn and swap the device. It is the same process.