paid bill today and no service still

Newbie

paid bill today and no service still

Just paid it today and have no service still! No text,calls,internet nothing! I've had the phone and service for 3 months give or take no issues til today. I tried a few customer care reps by trying to PM them however when I click their name and/or picture there is no method of which to message them from their profile page. I'm not sure if I'm missing something or the message box is just gone? It says contact me and there is nothing there.

2 REPLIES 2
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Groupie

Re: paid bill today and no service still

Supposedly there is a power outage in Nj and NY and boost hasn’t fix the problem yet so there’s a lot of ppl without services ! I haven’t had any since 4pm today
Agent

Re: paid bill today and no service still

Hi there! Please send us a private message so we may take a closer look. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page. Make sure that you are logged in to see the option.