Trying to swap

Trying to swap

When I try to use my old phone number and it promps me for the IMEI and I put it in it just says "db_no_data_found_exception-Client." and I can't activate using my old number

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Agent

Re: Trying to swap

Hi, @FriendlyGabe Could you please send us a PM with your phone number, PIN code, MEID of the device, and the SIM card number?