We definitely want to look into this for you, Cogginsjimmy39. Can you please send me a private message with your phone number, PIN and device IMEI?
To send me a private message, please click on my username and select to send a private message.
Having the same issue as everyone else. In particular, I want to switch this because I had someone calling me about a domestic issue thinking I was involved, because I shared one of their phone numbers.
Why do we have to PM people on this forum about it? Isn't there a form on the regular Boost Mobile website?
Hey there, @Uaj8js93j! The online form is directed to our customer service line through e-mail and they can take up to 48 hours to reply. The reason why we ask for a private message, it is because we don't want to discuss your private account information publicly where everyone can see it. In our private message, we can assist you in a faster way.