Tried to swap my phone

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Groupie

Tried to swap my phone

I entered the imei # from the new phone and it said it was not eligible to swap. Why
3 REPLIES
Agent

Re: Tried to swap my phone

Hello Tamnter,  lets do some investigating. Are you trying to swap to a Boost mobile phone?

Groupie

Re: Tried to swap my phone

Yes. I purchased it from a friend of a friend
Agent

Re: Tried to swap my phone

Understood. To further assist you, we'd need to access your account. Please, send us a private message with your phone number, PIN and the IMEI of the phone you're trying to activate.

 

Note: To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".