Still haven't found a solution to the LGG6 bluetooth problem... does the phone insurance cover it?

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Still haven't found a solution to the LGG6 bluetooth problem... does the phone insurance cover it?

Hello everyone,,

I've tried Googling how to fix the solution and tried EVERY troubleshoot. Doing a complete reset was the very first thing I did when I got the phone (the bluetooth already wasn't working out the box). Even though it's annoying, I've been able to use most other features of the phone fine- I can still communicate with people, so the bluetooth wasn't a huge priority and I figured I'd get to it later, maybe the phone insurance would help, at I can trade it in for something different (apparently I can't with this phone Smiley Mad). It's kind of frustrating paying for a phone that only partly works.

 

TL;DR I thought I could fix this bluetooth problem, but I haven't been able to- it just doesn't work. I'm wondering if phone insurance can cover it or if I can swap a new phone, even if I'm using an LG G6.

1 REPLY 1
Agent

Re: Still haven't found a solution to the LGG6 bluetooth problem... does the phone insurance cove...

Hey there, Sorry to hear that you had to experience this issue with the Bluetooth feature. Please be advised that if the issue is a phone related issue or a software related issue, the Warranty can cover that. Is it a Bluetooth connectivity issue? Would you mind telling us more about your experience?