Sim card has locked and trying to unlock it

Go to solution
Enthusiast

Sim card has locked and trying to unlock it

I got an emergency and traveled to my country and unfortunately am unable to use any other sim because i found my sim is locked internationally ...any assistance please
1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Sim card has locked and trying to unlock it

Hello there Rael-2. In order to unlock your device it must meet some very specific criteria such as at least 12 months on an account, never reported stolen or lost, under Boost Mobile coverage, among others. Please follow this link to learn more; https://www.boostmobile.com/about/legal/ctia-regulatory.html  If you feel your device meet these requirements please feel to reach out. 

View solution in original post

3 REPLIES 3
Agent

Re: Sim card has locked and trying to unlock it

Hello there Rael-2. In order to unlock your device it must meet some very specific criteria such as at least 12 months on an account, never reported stolen or lost, under Boost Mobile coverage, among others. Please follow this link to learn more; https://www.boostmobile.com/about/legal/ctia-regulatory.html  If you feel your device meet these requirements please feel to reach out. 

View solution in original post

Enthusiast

Re: Sim card has locked and trying to unlock it

Ok if my device reaches all the above requirements,what should I do to unlock it
Agent

Re: Sim card has locked and trying to unlock it

Hey there, @Rael-2! If you meet the requirements, you can feel free to send us a private message by clicking on my name, then selecting the option that says "Send this user a private message".